Terms of Service
Verdelle™ Terms of Service
These Terms of Service explain the conditions that apply when visitors use the Verdelle™ website, browse products, place orders, or contact our customer support team.
By accessing or using this website, you agree to follow these Terms. If you do not agree with any part of these Terms, please discontinue use of the website.
1. Store Information
This website is operated under the brand Verdelle™. In these Terms, the words “we,” “our,” and “us” refer to Verdelle™ and its operating business.
Company Name: Plant Material - Glassell Park
Address: 3350 N Eagle Rock Blvd, Los Angeles, CA 90065, United States
2. Use of This Website
This website may be used for normal browsing, product review, order placement, and customer support purposes. Visitors agree not to use the website in a way that disrupts its operation, interferes with store functions, or affects other customers’ ability to access the site.
Unauthorized access to restricted areas, misuse of checkout functions, or interference with website performance is not permitted.
3. Customer Information
Customers are responsible for providing accurate and complete information when placing an order or contacting support. This may include name, email address, phone number, shipping details, billing details, and order-related information.
Incorrect or incomplete information may affect order processing, delivery, customer support, or refund review. Customers should review order details carefully before completing checkout.
4. Product Information
Verdelle™ makes reasonable efforts to present product descriptions, images, sizes, colors, materials, specifications, and available options clearly.
Slight differences may occur due to lighting, photography, screen display settings, product updates, packaging changes, or normal production variations. If you need additional product details before purchasing, please contact our support team.
5. Orders
After an order is placed, customers may receive an order confirmation by email. This confirmation means the order request has been received, but it does not guarantee final acceptance if an issue is identified during order review or processing.
Verdelle™ may refuse, limit, adjust, or cancel an order when necessary. This may include situations involving unavailable items, incorrect pricing, incomplete information, payment issues, or unusual order activity.
If an order is canceled after payment has been made, any eligible refund will be handled through the original payment method.
6. Pricing and Availability
Product prices, promotions, discounts, and availability may change without prior notice. We aim to keep product and pricing information accurate, but errors may occasionally occur.
If an error is discovered, we may correct the information, update the order when appropriate, or cancel the affected order. Unless otherwise stated, prices are listed in U.S. dollars.
7. Payment
Payments are processed through third-party payment providers. Verdelle™ does not store full payment card numbers on its website.
By submitting payment information, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.
8. Shipping
Shipping times, order preparation periods, delivery estimates, tracking updates, address requirements, and related shipping matters are explained in our Shipping Policy.
By placing an order, customers agree to review and follow the terms listed in that policy.
9. Returns and Refunds
Return requests, refund reviews, damaged items, incorrect items, cancellation requests, and related matters are handled according to our Return & Refund Policy.
Customers should review that policy before submitting a return or refund request.
10. Website Content
All website materials, including text, images, product photos, graphics, logos, icons, page layouts, and design elements, belong to Verdelle™ or authorized content providers.
These materials may not be copied, reproduced, modified, distributed, sold, or used for commercial purposes without written permission.
11. User Conduct
When using this website, visitors and customers agree not to:
- Use the website for unlawful or harmful purposes
- Submit false, incomplete, or misleading information
- Disrupt website security, checkout flow, or store functionality
- Upload or transmit harmful code, spam, or disruptive material
- Copy or misuse website content without permission
- Use the website in a way that affects other customers’ normal access
12. Third-Party Services and Links
Our website may include third-party tools, links, payment services, shipping services, analytics tools, or other external features that support store operations.
These third-party services may have their own terms and privacy practices. Verdelle™ is not responsible for the content, policies, availability, or operation of third-party websites or services.
13. Privacy
Use of this website is also subject to our Privacy Policy. The Privacy Policy explains how information may be collected, used, shared, stored, and managed when customers interact with the website.
14. Website Availability
We aim to keep the website available and functioning properly. However, access may occasionally be interrupted due to maintenance, updates, technical issues, third-party services, carrier systems, or circumstances outside our control.
Verdelle™ is not responsible for temporary website interruptions or delays caused by factors beyond reasonable control.
15. Limitation of Responsibility
To the extent permitted by applicable law, Verdelle™ and its operating business are not responsible for indirect, incidental, special, or consequential losses related to website use, products, services, delivery matters, or inability to access the website.
Where responsibility cannot be excluded, any liability will be limited to the amount paid for the specific order related to the claim.
16. Updates to These Terms
Verdelle™ may revise these Terms from time to time. Updated Terms will be posted on this page.
Continued use of the website after updates are posted means you accept the revised Terms.
17. Governing Terms
These Terms are intended to be interpreted according to applicable laws and standard commercial practices within the United States.
If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply.
18. Contact Information
If you have questions about these Terms of Service, please contact us:
Brand: Verdelle™
Company Name: Plant Material - Glassell Park
Address: 3350 N Eagle Rock Blvd, Los Angeles, CA 90065, United States
Phone: +1 (323) 474-6842
Email: info@plant-material.com